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Steps on treadmill not recording

(Topic created on: 16-10-2018 11:28 PM)
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Brad2809
Student
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I bought the Samsung galaxy watch 42mm to record my steps on the treadmill as having my phone in my pocket is cumbersome.

 

While on the treadmill I hold onto the handle infront of me and there is little action in my wrists. 

I always start treadmill activity on the watch so it records how long I've spent but theres no steps. Even if I could enter the distance the treadmill displays, this would help me somewhat track my progress.

Also it does not display flights of stairs correctly as I go up and down stairs at work and home and it still displays none or 1 flight. The other day i did 1 flight of stairs and it come up with a really high number.

 

Overall for a 300£ device, i am a little disappointed.

5 REPLIES 5
Brad2809
Student
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Anyone?
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dindymene
First Poster
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I am having the exact same issue.  Using the galaxy watch on a treadmill grossly under-records steps (like 100 on the watch when the treadmill says I've walked 1500) and I go up and down the stairs many times per day and my watch rarely records even 1 flight.

sfgran
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I too am frustrated at my Galaxy Active 2 not recording my steps on my treadmill.  

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Honeyza
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Yes I am facing the same problem too. My Galaxy Active 2 is not recording steps on treadmill. 

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Defi4nt
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I have the Samsung 4 watch and have the same issue. I put it on the treadmill setting and none of my steps and distance are recorded on my watch...just the time and heart rate. 3 to 5 km work on the treadmill each day and nothing added to my monthly step count...any fixes on this yet?