I'm also having this problem. The Health app reports nearly a thousand fewer steps than my fit 2. What gives?
Sorry, I meant the Health app reports nearly a thousand MORE steps than my Fit2.
Hi @Lisacullenjackson and @Lisacullenjackson ,
have you checked the data source on the app? You can choose if you'd like to get data from the phone, the watch, or both devices affecting the total. Find how to check this here: https://www.samsung.com/us/support/troubleshooting/TSG01003112/#verify-your-step-count-data-source-i...
This does not work. I have my app set to keep track of all steps. My phone says 1 amount and my wearable GearFit2 says another.
Oh god! Thank you very much. This actually actually worked and now my Samsung Health steps match up with my galaxy fit2 steps (for real, yesterday I spent the whole afternoon trying to figure out why my Samsung Health was being overcounting my steps)
Yes. It turns out the Samsung Health app also tracks your steps via your phone, and it merges that step count with that of your Fit. It also claims that the merging process assures no steps are duplicated, so if you're walking around with your phone in your pocket while wearing your watch, you won't have to worry about the number being doubled. This is convenient when you're, say, pushing a cart around a store. Your watch won't track much of that movement because your arms aren't moving, but your phone will.
It follows that the result on your phone will have a more complete count than your watch (and, as a result, will be a little higher).
One thing I learned: the app does NOT sync the total step count back to your watch. Whatever number is shown on your watch is the step count it has tracked, and whatever number is shown on your phone is the total count merged between the app and the watch.
Hope that helps!