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Smashed back glass...any idea of repair cost?

(Topic created on: 28-12-2023 06:13 PM)
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Iain321
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I dropped my new Galaxy Watch 6 Classic 😢 and the glass covering the sensors on the back of the watch cracked. 
Everything still works perfectly. 
Anyone have any idea how much a Samsung repair might cost. I'm in the UK. 


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PaulM1
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Hi there, @Iain321. I appreciate that you'll be eager to get your Watch6 Classic looking as good as new again. Repair costs can only be determined based on a thorough inspection of your smartwatch (as additional work may be required), so I'd recommend looking at your repair options here:

https://www.samsung.com/uk/support/repair/

You will be provided a quote before any repairs are carried out. If you decline the quote, your watch will be returned to you unrepaired.

Iain321
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But my watch is working perfectly. All sensors are doing what they should and no problem with charging. 

What are the chances of me doing nothing and my watch will have a long and happy life?

Obsydian
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Run the app diagnostics are check all sensors unless you have.

Beyond that its a personal thing.

Few years ago my sons Apple Watch had a similar issue, the repair advice was buy a new watch. We just kept using it.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
Iain321
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Thanks for your reply. Yes, I have already run the diagnostics check and all is ok. Doubt the watch is waterproof any longer, but I've decided to keep using it. From what people have told me, a Samsung repair would be pretty expensive. 

At least it'll teach me to be more careful with my gadgets :smiling-face:

Obsydian
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How did you damage it?

I think my sons Apple watch was slapping it down on a granite worktop
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Iain321
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Dropped it on a tiled floor...about a meter...and it bounced around a bit 😳 Thought I'd got away with it at first cos I only looked at the front screen. Wasn't til later I noticed the back.
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Obsydian
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Keep it as a trade in possibility as far as I can recall condition refers only to the front screen ... maybe someone else can confirm or reject?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]