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Smart watch

(Topic created on: 24-04-2021 04:37 PM)
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Martin44
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How do I register my smart watch what hasn't been on 02
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4 REPLIES 4
AndrewL
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@Martin44: Are you wanting to activate an eSIM on your watch? If you haven't done so already, please download the Galaxy Wearables app from the Google Play Store, and run through the connection process. Select your Galaxy Watch, select it again, check to see that the number code on the Wearables app matches the watch, and tap connect. From here, you will need to allow permissions for the app, and check the terms and conditions. Once you've done this, tap 'Agree', 'Agree to all' or 'Next'. Follow the on screen instructions to finish pairing the devices.

Now, on the Galaxy Wearables app, go to Mobile Networks to scan for an eligible network, and follow the prompts to complete the activation.

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Martin44
Journeyman
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It keeps saying contact Samsung when trying to sync it to my phone network
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AndrewL
Moderator
Moderator
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@Martin44: Can you confirm the model number of your watch? Have you tried reaching out to 02 to ensure that eSIM support for your wearable is activated on your account? 

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Martin44
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Will try 02 thanks for your help
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