Smart tag pairaid with a deleted account

[Members_9ll0hhE]

Hello, I'm not sure if I'm posting in the right sub, sorry in advance. please excuse my english too, it is not my native language.

I'll make it short, I had a smart tag paired to an old Samsung account that I deleted before removing the smart tags from the account, how do I pair them to my new account/phone ?

Thank you a lot.

[Pugs1957]

You can factory reset the tag to set up with your new phone https://www.samsung.com/ae/support/mobile-devices/how-to-reset-the-samsung-smarttag/#:~:text=Remove%....

BTW your English is perfect

[Members_9ll0hhE]

 thanks for answer,

I've tried this several times, but i always get this : 

Any  Idea ? 

[Pugs1957]

Hi you need to be logged in to your account that was on your old phone on your current phone.
Make sure the Tag is in range then open Smart Things and then press the tag onscreen until the edit button shows and select the remove option. You should then reset the buds and pair with your new phone.

[Members_9ll0hhE]

Thank you, but here is the problem. 

The account the tags were originally linked to no longer exists. it was deleted

[Pugs1957]

It's probably still on the Samsung server.

[Members_9ll0hhE]

Do you have any Idea off how i can get acces to it ? 

Thank you a lot

[Members_9ll0hhE]

Any Idea about how i can get an acces to it ? 

Thank you a lot

[Pugs1957]

As long as you add the account to your telephone it should sync with the server.

[Members_9ll0hhE]

I can't do that. 

The email adress of my old account is now used for a new one. And if i go to the new account, i can't see the tag anywhere (and cannot paired too)