Skin rash

[Tarz]

Hello,

I've received, as a gift, a galaxy smart watch 42 mm. I love it, I'm wearing it all the time, but is the second time I'm getting a nasty rash on my wrist. First time was even worse, on my left hand wrist, but I didn't complain and I started to wear the watch on my right hand wrist, and the rash appeared. I'm afraid to wear the watch because of this. Never had problems with other watches.

[Tarz]

Thank you all for the responses. I will buy another strap for my watch. I'm still wondering why the quality from a big brand is so low..

[Murphmrm]

I suffer from eczema. only leather will do

[Dugsoft]

yep same here changed to leather strap and all is good

[Nicetackle69]

I've Got the Pr0 5 Watch had it just over a month now and it has Burnt my Wrist Your paying for the Strap and Watch why should I Change it I want a Refund Neil Horne

[DannyT]

Hey all, If you've received a burn or skin rash caused by your Galaxy Watch follow these steps:

Are you based in the UK or IE? If so, please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...