Hi there @disnerd87
This isn't what we'd expect from our products, and we're sorry to hear you've experienced this issue. Please check your inbox for a message from myself, so I can escalate this for you.
I'm having a similar problem. I'm wearing this new Galaxy Watch3 for about a month now...
This is the first time it happens to me. I had been wearing an older model of the galaxy watch for several years before.
@Walen: I'm sorry to hear that you've experienced this issue. I'd like to get this escalated to the relevant department for you, therefore please send a private message to Sam_UK by tapping on your profile at the top of the page > Messages, and include details of your issue, and myself or one or the other mods will be on hand to assist you further.
I'm also having this issue, I stopped wearing the watch for a bit as it happened before, but started wearing again an still happens. Tried wearing the watch loose but still happen
I was told replacing the strap could be a possible solution. In my case though:
thanks to the very helpful Samsung mods, I was able to return my new Galaxy Watch3. (30-day guarantee)
I'm now wearing my old Galaxy watch again.(without getting burned! 🙂)
Looking forward to buying the Galaxy Watch 4 which is announced to be released soon!