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Original topic:

Show all steps on gear S3

(Topic created on: 22/01/19 21:42)
Bin_Ge
Apprentice
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Wearables

Problem:

I don't wear the gears s3 while jogging because I use a different running watch. But I have my mobile with me.

So the steps made during running are recorded in S Health, but not on the Gear S3.

At the end of a day, my watch says that I  still have to do some steps to reach my goal. Even though I have already reached largely my goal in S Health. Thats a bit frustrating.

 

 

Question:

In S Health it is possible to sync the steps of the mobile and the Gear, so that you can see the total amount of steps on your phone.

Is there a possibility (other than wearing two watches during jogging :winking-face:) to have the total amount of steps (mobile and gear) also on the gear?

 If not, I think that would be a great option.

 

Regards,

 

Gene

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AntS
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Hi @Bin_Ge

 

I pulled this info from the FAQ stuff on Samsung Health:

 

"- If you have synchronised other devices, or apps other than Samsung Health, whose data should be added to Steps, go to Steps and tap 'More' in the top right corner of the screen. -> Tap 'Source data to view' and select 'All steps' or 'Mobile phone'. If you select 'Mobile phone', an updated step count will be shown in real-time. If you select 'All steps', all step counts from your mobile device as well as other devices and apps synchronised with Samsung Health will be added, and the step count data updated every minute."

 

Let me know how it goes - or if you've tried that already without success. :smiling-face:


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Bin_Ge
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This is what I already described in my question.
This only synchronizes the Steps in SHealth and on the Mobile.

 

What I need is the possibility to show all the steps on my Gear S3.

 

For example:

Just wearing the Gear I do 5000 Steps.
Just wearing the Mobile I do 3000 Steps.

 

With the option "All Steps" I will have in SHealth and on the Mobile a total of 8000 Steps.
But my Gear will still show 5000 Steps.

 

And I would like to have the 8000 Steps on my Gear.

 

 

So unfortunately this was of much help.

 

Kind regards,

 

AntS
Moderator
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No worries @Bin_Ge - and thank you for the clarification. :smiling-face: :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

 

I agree: it's a good idea to have that option, so I've pitched this as a suggestion to our software R&D team for you - and I'll let you know how it goes.


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ChrisM
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Hi @Bin_Ge.

 

We got some positive feedback from the devs on this one :

 

"We are currently exploring ways to implement the feature suggested for future wearables".

 

Thanks for the suggestion!

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Bin_Ge
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Great news!

 

I'm looking forward for this new feature.

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Chriso85
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"We are currently exploring ways to implement the feature suggested for future wearables".

 

Does this mean it wont be carried over onto current devices? I know fitbit already do this so its obviously possible. 


 

Murph
Observer
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Wearables

Any update on this? 

 

My Galaxy Watch currently only shows steps from the watch itself, not all steps. I would like to see all steps on the display so I know where I'm at for the day without having to open the S Health app on my phone and filter to all steps. 

 

Also will there be any further updates to the accuracy of the steps? I've had my watch on all day and my phone on my desk for the most part but somehow the phone registered more steps than the watch did... which doesnt make sense.

 

Patch207
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"We are currently exploring ways to implement the feature suggested for future wearables".

 

In other words: We may implement this years down the road, at a time after someone else offers this (Android Wear 3 years ago) and you have become frustrated waiting for us to catch up that you moved away from our products.  We will however act like Apple and introduce the feature 7 years after competitors and claim it as a new innovation.  We also already sold you this item, making money from the sale and will not gain any further money by adding features.  We may add this feature to another item to  entice you to purchase it, making us more money.

Bianathon
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Yep, hard to disagree. The sync functionality between the phone app and watch was half-assed.

 

I don't understand why this feature would be so difficult to implement. The user's basically 'punished' for lack of steps should they leave their gear s3 at home for the day. Not exactly what you'd call an intuitive system.

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Stuflo
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The new update tizen 4.004 adds exactly this functionality to my S3 frontier. Very pleased. 

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Patch207
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Indeed, the Tizen 4.0.0.4 update release May 2019 does improve syncing between phone and watch including syncing total step count and displaying the same on the phone and watch.  No more only watch steps on watch and needing to check the phone for "all steps".  This is true on the Gear S3 Classic and Gear S3 Frontier.

 

THANK YOU SAMSUNG!

Stuflo
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Its a shame they got rid of the calorie allowance chart I.e under, good or Over in the summery widget and now it needs a separate widget.
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Fractalbrain
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Yay! Same here! I initially had to open the Samsung Health app on the phone and let it sync, but after a Samsung Heath app update on the WATCH yesterday, things seem to a bit more automatic.

Interestingly, there seems to be some back and forth between the phone app and watch app as they hone in on a common updated step value. I haven't tried to see what happens if there is no data connection (i.e. no wifi)

Anyway, I'm super excited about the progress. Yes, thank you team Samsung!
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Fractalbrain
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I would very much like this as well.

I work at a treadmill desk and my gear sport generally doesn't pick up any steps (wrist rests on the desk). I rely on the Samsung health app on my phone to record those steps (and remove duplicates). That means I need both the watch on my wrist for heart rate, and the phone in a ziplock bag in a pocket.

I might finish the day with 25000 steps in the Samsung health phone app, but the watch says 3000 steps.
Jacen
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Hello,

Is there any progress on this point? Still waiting for Tizen 4 in France but according to the post above this wasn't resolved in the Galaxy Watch so even upgrading to that watch does not solve the issue.

It's a pain setting goals to achieve each day and the number of steps on the watch is not accurate. Typically the phone can measure up to 25% more steps a day than the watch even when wearing/carrying both at the same time or on long walks. Other steps only apparently recorded by the phone are typically walking around a large supermarket pushing the trolley.

This means having to set a lower goal or to walk more as the watch doesn't record all the steps, also if put on charge and carrying the phone, the steps won't be included. Any chance of this working (being able to set Steps=All Steps as opposed to the Steps=Mobile which is the only option now) on either the Gear S3 or the Galaxy Watch ? 

When setting the Target on the phone All Steps is set, however the only alert I get is when this target is reached on the mobile only (which usually means about 2000 more steps than the target according to the phone.

Jacen
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By coincidence the Gear S3 was updated with Tizen 4 yesterday. Not sure if it's a coincidence but the steps are so far much closer to 'all steps' than before (in my case All steps refers to a Samsung phone and the Gear S3). With Tizen 4 and the Gear S3 there is no option in the settings to use 'all steps' and the target for the watch is identical to the target for all steps on the S7 ('all steps' cannot be viewed in Samsung health on the Gear S3 as far as I can tell). 

From what I saw here, the next version was the Galaxy Watch and Tizen 4 and this functionality wasn't included. 

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LuckyAngel
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you can still get them on the phone by selecting steps and then the button right under the graph...the feature to show all steps on you watch which is the combination of the phone and mobile. 

 since the watch batterybis under 2 days I have two watches so i can get sleep tracking as well unfortunately the watch won't show data from the phone so it shows as if my step count is much lowe le because the first half of the day inused my second watch 

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Bin_Ge
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New Tizen 4 does not solve the problem.

The total of steps is still not shown on the watch.

So we will have to wait.

 

It would be nice to know, why it is so difficult to implement this usefull feature.

 

Regards

Patch207
Apprentice
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+1

 

I have been hoping for this feature as well.  I use two Samsung wearables, one as my main wearable and the other while the main charges.  Since I still move/walk, etc with the secondary wearable the main still has missing steps from its daily/weekly reports.

 

I had an Android Wear before this and it would sync steps and activities from multiple sources and display the data on all the devices equally once synced.  Maybe this was a feature overlooked by Samsung or trying to be implimenteded without infringing on a patent or other protected feature copying clause.  Glad to know it may be coming in the future.

Bin_Ge
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With the arrival of the new Tizen 4.0.0.4, Samsung finally made it!

Today the new version rolled out in my country and I was eager to check out myself if the gear S3 an my phone show the same amount of steps even, when not wearing the watch.

An a first, short test, was very conclusive.
Walking a bit with my phone and without the gear, then going back to my watch and ...

Yes!

Both show the same amount of steps!


Thank you guys from Samsung

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