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Original topic:

Sending back my old Galaxy Gear

(Topic created on: 20/03/21 20:57)
grilo67
Navigator
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Wearables

Hi everyone!

Just purchased a new Gear 3 and opted to return my old one. The question is, do I send it complete with bracelet and charger or just the watch without anything?

Thanks in advance for the reply. 

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AshS20
Big Cheese
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Wearables
I would say send it with watch and strap but don't think they need the charger, I sent a tab without the charger and it passed but maybe get in touch with samsung to check
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AndrewL
Moderator
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Wearables

@grilo67: In the terms and conditions of the Trade In Programme it does state, "It must include the original strap and original charger" however where the charger is concerned I think this is a best case scenario. For clarity I recommend reaching out to helpdesk@samsungrecycle.co.uk and an advisor will be able to look into this further for you. 


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