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Original topic:

Samsung watch classic 4 burning arm.

(Topic created on: 06-11-2022 06:46 AM)
Truckermal
Student
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Wearables

Hi all.

 

I purchased one of these earlier in the year for my wife and only starting wearing it lately but it's burning her Arm really badly. 

 

I see this is a very common problem and are Samsung doing anything about it?

 

I'm based in Ireland TIA..

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3 REPLIES 3
AndrewL
Moderator
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@Truckermal : I'm really sorry to hear that your wife has encountered this issue while wearing the Galaxy Watch 4 Classic. We take matters such as this very seriously, therefore if you're based in Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

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Truckermal
Student
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So after sending them messages with every last detail they tell me to return it to the retailer which isn't possible. 

 

So now it's time for professional advice on the matter. Some joke that it's a well known 

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Truckermal
Student
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After spending over 5K on new Samsung products in the last 12 months I get treated like this.

 

They can check my Samsung Account to verify these products. 

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