14-08-2023 04:15 PM in
I Order new samsung watch 6 classic online and I received empty box, the watch was missing. So I contact samsung and after 4 days investigation The decision was rejected after looking at the footage from the Ware house. Just wondering if anyone else going through the same problem. Or if anyone can help me? What can I do next to get my money back on the watch.
14-08-2023 04:34 PM in
Hmmm, very strange - can you PM me your order number? If an investigation has been done, things are unlikely to change. Everything is checked with a fine toothcomb.
Could someone in your household have opened it? (just a stab in the dark as it's an odd one!)
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14-08-2023 05:42 PM in
@Members_IKMkmLV If no one else has opened it and no resolution with Samsung may need to contact the courier company in case an issue at their end.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
15-08-2023 05:47 PM in