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Original topic:

Samsung Watch 4 randomly disconnects

(Topic created on: 03-07-2022 10:44 PM)
amitmahay
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Does anyone else face an issue where the Samsung watch disconnects randomly even though they both are on and so is Bluetooth? Mine randomly disconnects at least once a day.
I'm using a Samsung Galaxy S21 Ultra and Samsung Watch 4.
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e

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Blessed4life
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Have you cleared the cache partition?

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12 REPLIES 12
Blessed4life
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Hi have you recently installed Google assistant on your watch 4?
If so check for a software update on the watch, if there is one that will fix the issue.
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amitmahay
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Google assistant was installed but I don't use it so I just disabled it.
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
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Blessed4life
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Did you check if the watch has a firmware update available?
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amitmahay
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Yeah. Got nothing available. All upto date
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
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Solution
Blessed4life
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Have you cleared the cache partition?
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amitmahay
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The cache partition? What's that?
I know the clearing cache but not sure what cache partition is.

What's the steps to clear that?
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
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Blessed4life
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Hi follow these steps.
https://youtu.be/3mvRvEsAPpE
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amitmahay
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Done. Thanks for this. I'll keep an eye on it. Hopefully it fixes it
Samsung 21 Ultra || Samsung Watch 4 Classic || Samsung Tab S5e
Blessed4life
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Good & you're very welcome, let me know if it fixes the issue.
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