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Original topic:

Samsung snubbing Galaxy Watch Active2 owners

(Topic created on: 03-10-2021 10:32 AM)
JayR75
Apprentice
Options
Wearables
Has anyone who owns a Galaxy Watch Active2 want to trade in their Watch for the Galaxy Watch 4, found that Samsung does not allow you to trade it in.
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5 REPLIES 5
MadalinK
Helping Hand
Options
Wearables
No, they don't. I wanted to trade in my Watch Active 2 44mm for the new Watch 4 but it wasn't on the list 😕
So I just paid the full price..





Current phone : Samsung Galaxy Note 10+ 5G 512GB
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JayR75
Apprentice
Options
Wearables
That sucks, very disappointed with Samsung
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AndrewL
Moderator
Moderator
Options
Wearables

It depends which model you go for. For the Galaxy Watch 4 (40mm) the option to trade in the Active 2 isn't available, but for any device where up to £200 can be saved with a trade in device, the Active 2 is there as an option. This includes the entire Galaxy Watch 4 classic range, and the Galaxy Watch 4 4G (44mm). I hope this helps. 

sheplfc74
Voyager
Options
Wearables
I did at the beginning, traded my Active2 44mm, for a Watch4 4G, they wouldn't let me get the Bluetooth one, had to trade in against the 4G one, I had £150 for my Active 2, and paid £159 for my new one.. that was at launch 😉
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JayR75
Apprentice
Options
Wearables
They've since offered a measly £60 for a watch that cost me in excess of £220 a year ago, yet are ready to offer Apple watch Owner £130 for watch series 3!!!. I am truly disappointed with being a loyal customer of Samsung. I wish they offered at least a better offer for active watch 2
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