18-12-2020 05:42 PM in
06-11-2022 09:39 AM in
09-11-2022 09:24 PM in
I can relate, exactly same problem. Service center keep lying to me and yesterday they deleted my complain on samsung forum. Looks like there is no other way that pursue legal action. Thanks for advice !
02-12-2022 02:58 PM in
Enough is enough, Samsung will lose all their customers, today they asked me to pay them even declining the £195 fee to fix the software that they broke it in an update, and because its passed the warranty Samsung charging 195 to fix it or £18 for declining the fix and thus still charging you to get your phone back. Enough is enough. We will all stop buying their crappy phones that haven't been good since the s6 and s7 edge. I no longer am supporting Samsung. Good bye.
15-09-2023 05:02 PM in
Thanks a lot for this post. I am having issues with samsung too !
Do you know by any chance if this email also work for customers in Canada ?
I guess i am going to need canadian law and arguments. But is the email the same ?