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Samsung promotion regarding buds pro

(Topic created on: 26-04-2022 11:02 PM)
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raviii
Explorer
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I purchased a Samsung s22 ultra on Feb 26 and claimed Samsung Galaxy buds pro I have updated the correct details and purchase invoice also but the product was delivered to the wrong address. The delivery team is not responding and the Samsung promotions team is not responding properly and wasting time please rectify my issue. Every week I am getting new answers from your Samsung promotions team one time they are saying a police complaint, the investigation is going on, once and we will send the product within 2 days every time we are getting new answers...Every week I am calling but my issue is not rectifying.
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6 REPLIES 6
Shovzki
Pathfinder
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same issue happened to me
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Shovzki
Pathfinder
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yodel was the delivery
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Shovzki
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did u fill in a form
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raviii
Explorer
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Yes I have fill the form the lady said that the product will be delivered be within 2 days but till it was not received...Samsung promotion team is worst.
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Shovzki
Pathfinder
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same they take a week and I don't blame samsung it's the Yodel the company messed up and not a good service they need to stop using the company dpd is way better
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Shovzki
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one to two weeks of wait
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