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Samsung Pay+ on Watch 5 Pro not working

(Topic created on: 22-10-2022 08:34 PM)
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Sptzz87
Explorer
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Hi all, 

So I've posted before that Samsung Pay+ on my Watch 5 Pro doesn't work on TFL (Transport for London) at all but it does work on the phone as well as the physical Samsung Pay+ card.

I've used it with the Watch successfully a couple of times on stores but now it has since fully stopped working. This is at a supermarket in the UK called Sainsburys. This is what happens when I try to tap it. I took out the Galaxy S10+ and it worked instantly. Is this a hardware fault? Should I contact Samsung? 

 

5 REPLIES 5
IndiW
Hotshot
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5 pro here

Just today, I went to 3 shops

At Boots - Didn't work
At Holland and B - Worked
At Tesco - Didn't work

Previously, I have used Samsung pay at all above locations and worked perfectly
ScottyUK
Navigator
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I have similar on my watch 4. I don't understand why when surely its the same nfc info 🤷 ♂️
Sptzz87
Explorer
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You never got it to work?

I'm guessing Samsung doesn't even look at these forums. Have you tried contacting support? Might try that because this is insane for a supposed high end smartwatch

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ScottyUK
Navigator
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It works half the time compared to the phone. Mines not an LTE model meaning i have my phone with me so not a huge thing
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Obsydian
Samsung Members Star ★
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Something has changed as another poster had issues, I did with TFL, M&S, a restart resolved the TFL issue, but it happened again.
Regards Obsydian - (Car & Tech Evangelist)

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