Anyone else feeling like Samsung's left hand doesn't know what their right hand is doing ? Most customers in the UK now have been stiffed over delivery delays, probably due to the port strikes, even though the morons at Samsung customer service seem to be pretending that's not happening, while Samsung marketing is rubbing salt in all these customers wounds by blindly pressing ahead with advertising proclaiming "it's finally here!" .... While all we can do is look at our stagnant order info pages at the "processing" status while the only 'update' from Samsung seems to be the occasional email middle finger telling us "yeah I know we delayed this once, then again, but here's another delay ! But it's not our fault so go f yourself loyal customer"
I'm really not feeling the love from Samsung right now. I've already vouched NEVER to buy direct from Samsung again after this botched process, and will certainly have me question if Samsung is the product to buy going forward.
Samsung customer service is in dire need of a revamp, they really need better order management procedures.