31-03-2020 04:37 PM - last edited 31-03-2020 04:37 PM
Hi developers,
My galaxy watch active 2 (46) is really good.
The main issue is that when Samsung Health send my data to Strava, the global running time isn't correct anymore.
My last run of today : Samsung Health 30min40 and Strava says 25min44. Any idea why there is a difference in the time ?
For me clearly Samsung Health is right and data get wrong when going to Strava.
Thanks in advance for your support
20-01-2021 11:01 PM
I've tested Run4Gear. It's free. It's a nice app for runners and it works fine with Strava. It is easy to use and uploading to Strava is smooth. Also, a TCX file can be emailed. Accuracy is no different from other apps. I've run in town and on a running track. Accuracy was not as accurate as in the picture above.
It is a nice addition to Strava’s own app and GearTracker app. It’s way better as Strava’s own app. But it offers fewer options than GearTracker. I’m a fan of GearTracker. But I will certainly also use Run4Gear. Thanks for the tip !!
23-02-2021 04:55 PM
No news on this? I would like to keep using samsung health for running but data syncing with strava is a mess.
02-03-2021 07:40 PM
Use health sync to sync between shealth and strava. It always works.
25-04-2021 06:46 PM
One more person comming to say that I can't believe this hasn't been fixed by Samsung.
This is unacceptable!
No workaround has worked for me. The suggested apps are still wrong and when I select "Race" for a run it still has wrong data. This is an awful experience for such an expensive device that is targeted for people that want to start carrying over a healthier life.
29-04-2021 06:23 PM
Experiencing the same issue. Galaxy Active 2. Activity records 100% on SHealth, but completely off after synching to Strava. Duration, pace, distance, all wrong. Is this a temporary glitch or a reason to return a new Active 2?
Duration off by between 2 and 3 hours for these activities. Also, it's not a run, but a hike.
29-04-2021 06:24 PM
Any feedback on this from Samsung Support?
29-04-2021 06:25 PM
Any progress of feedback on this?
29-04-2021 07:00 PM
29-04-2021 08:39 PM
S-Health is incompatible with Strava. As an alternative I used Gear Tracker as an excellent running app. Nevertheless, I was very unhappy with the Samsung watch because of poor GPS accuracy. Comparing with lots of other runners this was worst in class.
I sold my Samsung watch. I bought a Garmin.
29-04-2021 08:42 PM
If you are still in the return window and you really need Strava I would definitely return. Two years on, multiple battles with Samsung and there is zero interest in doing anything about it. They really should remove the Strava option from the app. I had Samsung watches for four years and eventually ditched them, all for this one thing. You should check out the Garmin Venu 2 - the Strava sync is unbeatable.