Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Health problem

(Topic created on: 19-10-2021 03:50 PM)
1230 Views
Kingfisher344
Navigator
Options
I am experiencing an issue with the app. Sleep is syncing properly, but not showing up on the Sleep page of the app. The app is just blank seeming to want to update, with the "swirly" thing just a solid circle not spinning. Also not showing any past sleep records.
Please can you help me. 
3 REPLIES 3
AndrewL
Moderator
Moderator
Options

@Kingfisher344: If you swipe to the left of the watch screen, is your sleep data visible in the Health Summary? Are you within Bluetooth range of your phone when you attempt to access your Sleep Record via the Sleep Widget? 

0 Likes
Kingfisher344
Navigator
Options
Hi there
The Sleep data is showing up on the watch. I currently wear the watch and use the phone at the same time. So, very close to each other. Usually not more than 5 to 10 metres away
Bravocharliege
Explorer
Options
I'm having the same issue
0 Likes