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Original topic:

Samsung health not acquiring GPS on Watch 5

(Topic created on: 22-07-2023 12:35 PM)
JoLo999
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Whenever I try to start a workout, the GPS symbol flashes but never goes solid. This means it never works out distance covered or speed etc when im cycling or running. Same goes for other apps like Strava. I've allowed all the permissions I can see, and run the self diagnostic, which says location accuracy is fine. Samsung staff at the King's Cross centre couldn't help. I can of course start workouts on my phone, but without GPS the watch doesn't record VO2 etc
5 REPLIES 5
Sybexx
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I had that problem ages ago, I downloaded GPS tools then used clear and update AGPS, this worked for me.

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keetjekt
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Have you found a solution? I have the same issue. It was working, and then about a week ago suddenly stopped. I've tried all of the recommended troubleshooting suggestions.
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JoLo999
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Not yet I'm afraid!
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Waldläufer68
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Sounds promising ... could you point us to these "GPS tools" please? Thanks!

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Wanderwoman Diana
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"GPS symbol flashes but never goes solid" - I had that issue.  I sent the watch to the service centre.  They replaced the motherboard.  Issue is thus resolved.

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