Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung health not acquiring GPS on Watch 5

(Topic created on: 22-07-2023 12:35 PM)
990 Views
JoLo999
Student
Options
Whenever I try to start a workout, the GPS symbol flashes but never goes solid. This means it never works out distance covered or speed etc when im cycling or running. Same goes for other apps like Strava. I've allowed all the permissions I can see, and run the self diagnostic, which says location accuracy is fine. Samsung staff at the King's Cross centre couldn't help. I can of course start workouts on my phone, but without GPS the watch doesn't record VO2 etc
5 REPLIES 5
Sybexx
Navigator
Options

I had that problem ages ago, I downloaded GPS tools then used clear and update AGPS, this worked for me.

0 Likes
keetjekt
First Poster
Options
Have you found a solution? I have the same issue. It was working, and then about a week ago suddenly stopped. I've tried all of the recommended troubleshooting suggestions.
0 Likes
JoLo999
Student
Options
Not yet I'm afraid!
0 Likes
Waldläufer68
Navigator
Options

Sounds promising ... could you point us to these "GPS tools" please? Thanks!

0 Likes
Wanderwoman Diana
First Poster
Options

"GPS symbol flashes but never goes solid" - I had that issue.  I sent the watch to the service centre.  They replaced the motherboard.  Issue is thus resolved.

0 Likes