Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Health Keeps Crashing on Galaxy Watch

(Topic created on: 28-07-2020 08:31 AM)
1340 Views
OmarYasser
First Poster
Options

I use Samsung Health APP on my Galaxy watch to track my runs everyday , however it keeps crashing only after 1 KM ,taking into consideration that did the below without any progress

 

1- i' am not connecting to my Samsung S9+ during my run

2-i cleared the cache for Samsung Health on my mobile 

3-I reboot my Watch 

 

still have the problem , any solution ?

0 Likes
2 REPLIES 2
F4stF0rw4rd
Apprentice
Options

the same on my side, Watch Active 2. Looking at the activity progression, sometimes a black screen is displayed, and after a few seconds, the usual clock watch face is shown. Also, sometimes there's no track of the workout on the history, while sometimes it is. This happens to me about 1 out of 5 workings out.

0 Likes
OmarYasser
First Poster
Options

i did a factory reset to my watch and it worked fine again , try it may it will work with you as well 

0 Likes