16-07-2020 12:22 PM
I use Samsung Health APP on my Galaxy watch to track my runs everyday , however it keeps crashing only after 1 KM ,taking into consideration that did the below without any progress
1- i' am not connecting to my Samsung S9+ during my run
2-i cleared the cache for Samsung Health on my mobile
3-I reboot my Watch
still have the problem , any solution ?
28-07-2020 08:31 AM - last edited 28-07-2020 08:32 AM
the same on my side, Watch Active 2. Looking at the activity progression, sometimes a black screen is displayed, and after a few seconds, the usual clock watch face is shown. Also, sometimes there's no track of the workout on the history, while sometimes it is. This happens to me about 1 out of 5 workings out.
28-07-2020 08:35 AM
i did a factory reset to my watch and it worked fine again , try it may it will work with you as well