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Samsung Health Galaxy Watch 4 app doesn't sync with phone app.

(Topic created on: 12-09-2021 02:34 PM)
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ivnhp
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My phone is Sony Xperia Z5 with latest official android 7.1.1, so my Samsung Health phone app is limited to version 6.15.6.001. Does Galaxy Watch 4 supports this version of Samsung health app? Because no matter what i do, the data from the watch won't sync with the phone. "Open in Phone" button re

 

turns error message saying "Couldn't open app on phone"

Galaxy Watch4

 

Screenshot_20210910_192311_shealth.jpg

 

 

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brettz
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Ive read on Internet a lot of peopke having same problems most features only work on samsung phone's have you tried downloading the latest samsung health apk from apkpure give that a go
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ivnhp
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I've downloaded it from apkpure, but the latest version (6.18) can't install on android 7.1.1 since samsung doesn't support Android older than version 8.0, thus i only can install 6.15.6 as the latest version

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brettz
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Try that from play store and download google fit see if it will sync with that not much else you can do samsungs made it harder for non samsung phones good luck 👍 Screenshot_20210912-143036_Google Play Store_9136.jpg
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