22-02-2021 06:42 AM
22-02-2021 06:27 PM
22-02-2021 06:32 PM
22-02-2021 06:39 PM
26-02-2021 11:56 AM
I'm in the UK, have a Watch 3, when I install the app to my Note 9, I get the message "not available in your current location" any ideas?
26-02-2021 12:09 PM
Just to clarify, you have installed the Galaxy Wearable app on your phone? Next step is to use the Watch Software Update in the app to make sure you have the latest firmware.
Sorry if I am teaching you to suck eggs.
If that hasn't worked, is your watch definitely a UK model? When you first turned on the watch, it asked you to select the country. Did you have the option to select United Kingdom?
I hope these points help.
26-02-2021 12:51 PM
Hi,
That's a good question, the watch was bought in the UK from Amazon just before Xmas 2020. I've just carried out a full reset and was offered UK Ireland and UK, selected UK and re-paired to my phone, went through the whole setup. I can see the BP/ECG widgets on my watch, I select ECG, select open app in phone and the Health Monitor app launches and the message appears "not available in your region" after selecting "Accept".. am starting to wonder if it is my Note 9 that is the problem. I'll check it's region but that was set up in the UK and works fine on the 3 network.
26-02-2021 01:00 PM
I think you are narrowing the issue down. The watch is clearly ready and good to go, but the phone can't complete the next step.
I don't have any Samsung phones to know why the phone isn't cooperating. Hopefully a Samsung phone owner with better knowledge than mine can help you with the next step
26-02-2021 01:44 PM
I've checked the CSC codes on the Phone and it is OXM which is multi CSC and I have XME/XEU, XME/XME I need to check what these CSC codes are but I think definitely the phone.
26-02-2021 05:53 PM
I checked the codes and XEU is UK 3 and EE, so not sure why the app won't launch on the phone
12-03-2021 05:03 PM
Is there a *re*-calibration process for the Watch 3?
I calibrated against a wrist cuff when the BP update first arrived but I think this is skewing results via the watch as the readings are way higher than I would expect.
I now have a new arm-cuff BP device (quite a sophisticated one with AF detection) and the numbers coming from this are much closer to what I would expect.
But I cannot see how to recalibrate the Watch 3 BP reading.
Does anyone know how this is done?
On a positive note, I did have an AF event a couple of days ago, and this was detected/recorded by my Watch (and confirmed by my cuff BP monitor and Kardia).
The other concern about the Watch3 BP readings (apart from being so high) is that the Systolic v Diastolic numbers are almost always either exactly 2:1 or very close, and this is not believable.