22-02-2021 07:42 AM in
Wearables22-02-2021 07:26 PM in
WearablesIn the background your BP monitor has almost exactly the same as your watch ? 149 / 84. It looks pretty close to me.
I have done the calibrations myself over three measurements, and then done a couple of measurements this afternoon and the results are spot on. I have also done a couple of ECG tests... again the results look similar. I am fairly conversant with my ECG plots as I have a heart condition and have had some 8-10 ECG measurements done by my cardiologist over the past year or so. Below are a couple of my screenshots. I am liking this new functionality, and it seems to work quite well in my first testing today...
22-02-2021 07:27 PM in
Wearables22-02-2021 07:32 PM in
Wearables22-02-2021 07:39 PM in
Wearables26-02-2021 12:56 PM in
WearablesI'm in the UK, have a Watch 3, when I install the app to my Note 9, I get the message "not available in your current location" any ideas?
26-02-2021 01:09 PM in
WearablesJust to clarify, you have installed the Galaxy Wearable app on your phone? Next step is to use the Watch Software Update in the app to make sure you have the latest firmware.
Sorry if I am teaching you to suck eggs.
If that hasn't worked, is your watch definitely a UK model? When you first turned on the watch, it asked you to select the country. Did you have the option to select United Kingdom?
I hope these points help.
26-02-2021 01:51 PM in
WearablesHi,
That's a good question, the watch was bought in the UK from Amazon just before Xmas 2020. I've just carried out a full reset and was offered UK Ireland and UK, selected UK and re-paired to my phone, went through the whole setup. I can see the BP/ECG widgets on my watch, I select ECG, select open app in phone and the Health Monitor app launches and the message appears "not available in your region" after selecting "Accept".. am starting to wonder if it is my Note 9 that is the problem. I'll check it's region but that was set up in the UK and works fine on the 3 network.
26-02-2021 02:00 PM in
WearablesI think you are narrowing the issue down. The watch is clearly ready and good to go, but the phone can't complete the next step.
I don't have any Samsung phones to know why the phone isn't cooperating. Hopefully a Samsung phone owner with better knowledge than mine can help you with the next step
26-02-2021 02:44 PM in
WearablesI've checked the CSC codes on the Phone and it is OXM which is multi CSC and I have XME/XEU, XME/XME I need to check what these CSC codes are but I think definitely the phone.
26-02-2021 06:53 PM in
WearablesI checked the codes and XEU is UK 3 and EE, so not sure why the app won't launch on the phone