29-10-2018 08:46 AM in
Its been about 2-3 weeks since my fit 2 pro has stopped recording any form of data. It seems as though the sensors are completely inactive. Has anyone discovered something similar, and have any of you got a fix for this? I've tried updating the apps themselves, and even factory resetting but it hasn't made any difference whatsoever.
29-10-2018 09:41 AM in
29-10-2018 09:59 AM in
@AndrewL Yes, its securely attached to my arm just like its always been. I've noticed that all these sensors stopped working after the latest update. Even after manually starting the HR monitor, its not activating the HR sensor. Exercises like running and walking do not increment the step count, whether its manual or automatic recognition. I would like to revert to the old firmware but i don't think I can, nor will it fix the problem.
29-10-2018 10:06 AM in