31-05-2018 03:12 AM - last edited 15-05-2019 04:17 PM by AntS ) in
Just got a new A8 and am trying to connect it to my gear S2 Classic.
When trying to download the Samsung Gear app from the play store the following warning appears:
Your device isn't compatible with this version.
I just got this phone and the first thing I did was update it so I'm pretty sure it's up to date:
Android version 7.1.1
Kernel 4.4.13
31-05-2018 07:09 PM
Who supplied the phone to you @Eyal
Ie was it perhaps imported from another country etc ?
If not then either return the phone to the seller and or visit a Samsung Service Centre or Samsung Experience Store for support.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-06-2018 12:27 PM
I got my phone at an official distributor, and frankly your insinuation is insulting.
When i went to the Samsung store they restored my phone to factory default twice and tried to reinstall OS it from image . All of which didn't help.
In the end, after 2 hours, the lab tech just downloaded the software and installed it manually.
Be advised that you have a problem with the Samsung Gear app. Not sure if on A8 or in general.
23-06-2018 09:29 PM