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Samsung galaxy watch black screen

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First Poster

I've only had my watch for 3 days. Today it vibrated a lot, but then there were no notifications. After awhile it just went black. I cant seem to get it to turn back on. I've tried shutting it off and back on. Battery was at 67% so it's not that. It does continue to vibrate occasionally on my wrist so I know it isn't dead, just the screen. Is it already broken??!! I love samsung products, but if it broke after 3 days of very minimal use I'm not sure samsung watches are something I want to own. Anybody have any ideas? 

95 REPLIES 95
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Just tried it and my watch came back to life! Thank you!!!

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New Member

I pressed and held the power button for 10 seconds, fixed the problem right away with a simple reboot. 

I've had my watch 5 days, after getting it hooked up (which took 5 hours, long story) I freaked out when I couldn't get the screen to work. I know it was on and charged, but black. 

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So glad it helped!

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It works

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Hey thanks for the solution, thought my watch was broken because I had the same black screen.

So pleased it is fixed because I love my Samsung watch

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Mine lasted less than a month, unfortunatelly this solution did not help. Any other ideas please???
I bought the watch while in the US, I'm not any more. Here the technical assistance hasn't even tried to turn it on 😞 

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This worked for me. I had to try a few times to power it down while on the charger, but it finally worked.

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My screen went black all of a sudden yesterday. I solved the problem with your solution of holding power button while on the charger. Thank you!

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Screen just went black but still connected to phone and recieved notifications and sounds whilst black, held power button in for a few seconds while on charge and boom rebooted, worked for me thanks!

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Had the same issue with black screen. Have had Watch since September 2018. Watch now rebooted and has recorded steps etc. Thanks for the tip.

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