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Original topic:

Samsung Galaxy Watch Active. where is it?

(Topic created on: 09-11-2020 09:39 AM)
MattyC
Apprentice
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Wearables
Hey, 

Has anybody else claimed one of these watches with their phone?

Everything seemed fine and I had a message and claimed referenc, saying mine would arrive in a couple of days. That was a week ago and still nothing.

Does anyone know how you can track it?

Cheers
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12 REPLIES 12
daz78
First Poster
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Wearables
it can take upto 45 days to arrive not sure how to track it as waiting for mine
Mikey0411
First Poster
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Wearables
how do you claim them?
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DUMITRU79
Troubleshooter
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Wearables
Get in touch with someone from Samsung.
DUMITRU79
Troubleshooter
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Wearables
wesman
First Poster
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Wearables
I received a text and email from Samsung my watch was dispatched and would be delivered by yodel over 10 days ago, however when I go to the yodel website to inquire there isn't a tracking number, anyone else with this issue
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MattyC
Apprentice
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Wearables
yep. that's exactly the same issue I am having. trying to speak to someone at Samsung support right now.
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MattyC
Apprentice
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just got a number for UK enquiries on promotions:

0333 016 5171
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wesman
First Poster
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I just had the same think, you have to call Samsung promotions at 019605002, they will sort it for you
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wesman
First Poster
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that is the number for ireland
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