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Samsung Galaxy Watch Active - Random Black screen

(Topic created on: 30-07-2019 03:41 PM)
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MariosVD
First Poster
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Hi there,

 

I've had the galaxy watch active for two months now and noticed that from times to times, the watch started to black the screen whilst inactive. I have Do not disturb, night mode and theatre mode disabled and the watch always on selected. Now if I press any of the buttons, the screen will light on. Is this glitch common, anyone else experienced it?

 

Also some times when I lie down, the gesture won't work and have to physically press the buttons.

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AndrewL
Moderator
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@MariosVD: Please can you check if Goodnight Mode and Water Lock Mode are active on the watch, accessible via the Quick Panel, as these options automatically disable the Always On feature and Wake-Up Gesture. I recommend disabling the Wake Up Gesture feature, as this is not required when Always On is active.
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