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Samsung Galaxy Watch Active 2 Locked

(Topic created on: 31-05-2021 01:29 AM)
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diianaabanana
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My watch active 2 locked itself. On the screen it shows Watch locked. To unlock Gear, connect it to phone via bluetooth. I have tried to connect it to my Galaxy s9+ and the device does not appear on the phone bluetooth menu. Does anybody know how to fix this issue. I have tried rebooting it and no luck at all. Thank you. 

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strawberry cake
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@diianaabanana 

 

hello

♥ the reactivation lock appears when the watch is looking for its original phone which it was linked to 

♥ we need to have the same Samsung account on the phone as the watch

♥ to reboot the watch, press and hold the lower right button for 10 seconds 

♥ try rebooting the phone as well

 

let us know the results 😉


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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