I have a Samsung galaxy watch active 2 (40mm) for over 6 months now.
Recently i noticed when running - the heart rate either reads above 185 bpm.
When shaking the rest it reads -- (blank)
I have have tried resetting to factory - without updates of apps and software. same problem persists.
I have also tried different hands/no Bluetooth connections/no WiFi - still persists.
I notice if i shake the watch during run or just normal workout - it elevates the heart rate automatically.
Please advise as to how I get this sorted out?
Solved! Go to Solution.