Performed on clean system:
HR tracking: 10min setting
ALL activitiey tracking turned off
LTE and mobile data over 4g/3g auto: on
The watch drains about 15% per hour. While doing: nothing. No text, no activate the screen. Nothing!
And the device could easily overheat over LTE
Straight from the charging (taking it off when at 100%) overheated the watch within minutes.
It has stopped charging while LTE is on - and overheated and prompted to shut down in order to cool down.
I have the possibility to send the unit for repair but is that necessary if this is a software issue acknowledged by Samsung software team?
Is there a fix coming out for this anytime soon or should we with lte units return our devices to store?
Hi @Knödel ,
Unsure why you haven't had a reply from anyone else in the Community as of yet, but...
Battery drains and overheating aren't exclusively software related.
If that drain and overheating is still happening after:
Then the best avenue is to have your watch checked at your nearest Samsung Support Centre.
Say "Hello!" to the Community in The Introduce Yourself Thread.
I have had exactly the same issue and now in a position where I am thinking of returning the watch as is unusable in this manner within half a day of having 4G on the battery dies. Halfway through runs listen to DAB the phone overhears and have to shut down or battery runs out. Really frustrating!!
Tnx for answering. This indicates these watches have an serious functional issue.
Be it firmware or specific devices (batch)
Resetting device didn't help neither a repair of the mainboard.
Question now is @Samsung what are you doing about this. I have a £400 wearable tech.........un worn for most of the day on my kitchen table charging....!😡