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Samsung galaxy watch 4 lte - unable to make or receive calls on my watch, and saying only emergency calls can be made?

(Topic created on: 31-10-2021 04:25 PM)
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Linsayloo1978
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I have the samsung galaxy watch 4 lte using it with o2, everything was working perfectly.  About 3 days ago I noticed when I had left my phone in the house on charge and I went out. I was unable to make or receive calls on my watch, it kept saying only emergency calls can be made from this watch, anyone else having this problem 

17 REPLIES 17
Members_xxNL1NJ
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I have exactly the same issue - showing as in service and connected to o2 but no luck making any call, absolute waste of money and massively disappointed

Linsayloo1978
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I've just sent mines back to where I got it from. Think I will just get the Bluetooth one if that's the problem I'm going to experience.
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AndrewL
Moderator
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@Members_xxNL1NJ: On your Watch4, please head to Settings > Connections > Mobile Networks, and select 'Auto'. This will automatically connect to the watch's mobile network when the Bluetooth connection to your phone is disconnected. 

Benzo115
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Omg, how didn't I think of this? Oh wait it doesn't fix the issue
Members_ZNa8zhd
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Having the same problem. 

Linsayloo1978
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I sent mines back and purchased the Bluetooth one
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Members_cEoJnja
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Mine never even successfuly registered. I uploaded the eSIM and it just keeps on saying "No service" and then "Emergency calls only".

Members_jJhbK58
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I've got exactly same problem did you resolve the issue? 

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Linsayloo1978
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No unfortunately I sent the watch back and bought the Bluetooth one
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