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Original topic:

samsung galaxy s8 blue moving box on lock screen

(Topic created on: 29/05/17 20:21)
lailab
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my samsung galaxy s8 has a blue moving box on the lock screen and does not let me use my phone at all i cannot use the touch screen at all please help how to i get rid of this 

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103 REPLIES 103
truejazz
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I cant sign in to my phone to access settings gear

 

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Babsklvn01
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@truejazz wrote:

I cant sign in to my phone to access settings gear

 


Sorry pal.

You dont need to sign into your phone to pull the strings.

Moreover the blue ish wont allow you to sign in if your phone is locked.

Thats why it is very important to turn On all security features( i mean all lock mediums like fingerprint, irish scanner, direction lock. All activated for Screen lock) on your phone. 

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Babsklvn01
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Give more info on whats going on?

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Sanika
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Hey there!

I encountered the same issue with my samsung m31 where this accessibility setting accidently turned on. As i read many replies here i saw suggestions like pressing the home key 3 times simultaneously, emergency mode, settings etc. but none of these worked and my settings also couldn't be accessed so i just did a few simple steps :

1. long press power button

2. turn on emergency mode

3. once 100% complete, click on 3 dots that appear on the top right corner

4. select settings

5. in settings, go to accessibility

6. go to screen reader

7. lastly turn off voice assistant and your phone will be back to normal.

then you may turn the emergency mode off and enjoy your normal phone ; )!!!

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