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samsung galaxy s8 blue moving box on lock screen

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my samsung galaxy s8 has a blue moving box on the lock screen and does not let me use my phone at all i cannot use the touch screen at all please help how to i get rid of this 

102 REPLIES 102

this doesnt work for me bacause everytime i touch the screen it acts like a back button and now ive turned the phone off with the power and volume buttons and cant even get into the phone 

can you get a real *****ing solution

This solution worked for me. Thanks a lot. Really Samsung phone sucks. I moved from iPhone to s9+ now I am regretting.
Thanks a lot!

it wont let me tap the emergency buuton

did anyone found a solution for this yet? I've just got stuck with these insane blue boxes on my galaxy s8+. i tried everything... can't access my phone in any way. PLEASE HELP

that's funny... I was struggling with this issue for more than 2 hours, nothing worked. I've posted here and few seconds later BOOM - I've managed to get rid of these *****ty blue boxes. Sorry, but I can't even tell what exactly was the trigger which turned it off, all i did is pressing and releasing the power button + volume up + home button, all three together, for about 20 times (overall it took around 5 seconds) and Voila - phone is unlocked and back to life 🙂
Karma is a *****

I've tried holding the power button then press the volume up three times. The blue boxes went away after that. This was on a S9+.  

First Poster

First things first you need to use 2 fingers to swipe and to click you need to click then tap twice once you got this down you go to settings>accessibility>talkback>off after this your phone should go back to normal hope this helped

or juat triple click the home button rapidly like IOS

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