17-07-2020 03:25 PM in
I am facing problem with the galaxy buds+ while taking zoom meeting calls in laptop. However, it is working great in mobile via zoom app.
Is there any setting I should be doing to isolate this issue ?
17-07-2020 03:42 PM in
25-07-2020 01:33 AM in
Thanks for the follow-up. As such there isn't an option "call over the internet" in laptop zoom application. It is there in the mobile app, which works seamlessly. However, I was able to connect by changing the settings in " sound settings. "but the most annoying part is, whenever I switch meetings between microsoft teams and zoom meetings or place buds in the case or connect to different device like my mobile , the connectivity goes on a toss next time when I connect to zoom meeting ,again mic problem persists. Its really annoying. Will havet troubleshoot the sound settings again where windows take 6-8 mins to fix it, in between sound drivers are not available to connect via wired headphones as well, which is impacting me terribly when I have back to back meetings. Definitely there is a scope to fix.
01-06-2021 11:20 PM in
I am facing the same problem with Google Meet and zoom. I am disappointed. I choice the buds+ exactly because they has 3 mics. Is there some software actualization to resolve this problem???
18-10-2021 07:06 PM in
Personally, I headed to Zoom -> Settings -> Audio, then under Speaker, I changed the option from "Speakers (Realtek(R) Audio)" to "Same as System". That solved my problem. (Could've also changed the option to "Headset (Galaxy Buds2 ...)" But I preferred "Same as System" because I'm not always using the buds.
10-10-2022 08:20 PM in
I ran into this issue with my Galaxy Buds+ with Zoom, here's the trouble shoots I tried and the one that worked.
The buds linked fine with computer via bluetooth and were selected without issue as the PC audio and mic inputs
1. Tested Zoom Audio settings, the buds appeared in the list and the mic recording test showed the volume input bar moving when recording but no playback.
Removed the buds from the PC stored devices, restarted computer, re-registered. No Joy
Tried all the above solutions, No Joy
As the buds were working with other apps, and clearly connected fine with pc...
3 Simply uninstalled and re-installed Zoom.
Worked a treat immediately.
I know this is an old thread but in case it helps people for the future, it came up high on my searches