02-04-2023 09:08 PM in
I've recently encountered an issue with my Galaxy Buds 2, where the right one does not play at all. However, you can hear a very faint beeping noise every couple of seconds. So far I've tried updating both the app and earbud software, resetting them, charging it up to full battery and connecting them to multiple devices - nothing works. I've read online that the earbuds beep when they overheat, but I am sure that isn't the case here. Is there anything else I should try or should I just claim the warranty and get them repaired/replaced?
02-04-2023 09:34 PM in
Thank you for the response.
It's not an issue with the charging process, as the right earbud still has functional touch controls, but doesn't appear to have the ANC working, nor does it play music/sound.