23-04-2020 06:50 AM in
Galaxy Active watch
few days back, the watch battery ran out and it automatically switched off.
After I charged it, the sensor green light did not turn on.
pls advise on how to re start the sensor
22-11-2020 05:28 AM in
Suddenly, all the sensors of my Galaxy Watch stopped working. I can not get heart rate readings anymore, or step counts or anything. It does not seem to be a hardware problem, considering that the heart sensor and the gyroscope stopped working at the same time, must be some kind of software issue.
I already tried:
- Rebooting (3x)
- Force rebooting (3x)
- Restoring factory settings (3x)
None of them worked.
Are there any workarounds for that issue? Is there a chance to get a software patch or anything? I tried to update the firmware, but Galaxy Wearable says that I already have the newest version.