Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung buds - left ear is disconnecting

(Topic created on: 27-03-2020 10:17 PM)
625 Views
Reema
First Poster
Options

I'm facing a problem with my Samsung buds where the left bud is not contacting 

in the wearable app next to the left bud there is ! and the right one is working fine

I tried to charge it overnight, unpaired-pair, reinstall the wearable app but still the left bud is not working at all

how can I fix this problem????

0 Likes
2 REPLIES 2
Edgie70
Troubleshooter
Options

In wearables app under settings reset the buds , then repair , hope it sorts it 

0 Likes
Jonathan1205
Samsung Helper
Options

Hi Reema, Sorry to hear that you're having issues with your Galaxy Buds. Here's a few things that you can try:
1. Place both buds in the charging case for 10-15 seconds, then place them back in your ears.
2. Disable Bluetooth on the connected mobile device for around 20 seconds then re-enable it. 
3. Open the Galaxy Wearables app > About Earbuds > Reset Earbuds

If the issue persists then I recommend visiting a Samsung Support Centre where an engineer can inspect the buds for you. To find your nearest one please check the link below, select 'Mobile Device > Phones, Tablets and Wearables' and enter your post code.

http://www.samsung.com/uk/support/servicelocation/