S8 Upgrade program

[Bades1978]

Hi just wondering if a MOD or anyone else could help me out please? I ordinal did the S7 Edge upgrade program and have now signed up to the S8+ upgrade program, I have looked in the T&Cs to find out what I have to return (I see I have to return the phone and what was in the box) but do I have to return the VR headset I got given as a pre order offer? if not will I be able to use the VR headset with the S8+ as it has USB C not  the same as the type used on the S7?.

Thanks in advance for any help on this matter!

[ChrisM]

Hi @Bades1978.

We're going to get some further advice on this from one of our specialists. We'll get back to you on here as soon as we have a response.

[Bades1978]

Thanks @ChrisM

[CarolinaW · Accepted solution]

Hey @Bades1978 the Upgrade Programme requires the return of the phone only. As the Gear VR 2015 (SM-R322) was a gift, you can keep it. The Gear VR 2015 (SM-R322) is only compatible with the S7 and S6 series phones and there is no adaptor that will enable this as it uses a Micro-USB connection, where the Galaxy S8 has a USB-C port. 

[Bades1978]

:smileysad: Oh okay that's not great as I use the VR system a lot.. do you know if there will be any deal on the new VR system for S8 users? I would hope there was some package for it so I could carry on enjoying my friends 360 photo's they send .

[Wilson1998]

Im mainly into samsung for the note series but after i pre ordered the note 7 then it got canceled. I got an iphone i was wondering if that i done the upgrade program with the s8 will i in the future be able to change to the next note or will i be stuck in the same s phone collection.

[Bades1978]

I have just completed the S7 > S8 upgrade and going through the process you get to a point that shows how much time (in %) you have to upgrade (I was at 100% as I had my S7 10th of March) So you would have to wait 12 months to upgrade free (less any phone damage) to stay in the program. Hope that helps.

[Zeca]

Want please

[sheeet]

hi,

how can i finished my beta relation ship?

i can find an icon on samsungs members?

[sheeet]

sorry, i can't find an icon on samsung members.

I've very bad experience with Samsung experience 9.0 beta.

After installation the phone hadn't started again!

I had to send the phone to samsung and they flash the mobile.

;-(

now, i started my phone again, and what a bad surprise, it will install the experience 9.0 beta again 😞