11-05-2019 05:20 AM in
WearablesI'd suggest to take your watch to a Samsung Experience Store or Samsung Service Centre and explain what's happened and they'll advise.
They may help under the 24 month manufacturing warranty however they may decide its user caused damage.
The issue would be not being able to prove what's happened.
If they decline a free repair then maybe if you have household contents insurance you can use your policy. T&C's and excess fees may apply.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
18-05-2019 11:29 AM in
WearablesThank you. I shipped it off for repairs.
20-06-2019 06:27 AM in
Wearablescheck mine, same thing less than a month of ownership......