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Right galaxy buds+ not working

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First Poster

I have a problem with my right earbuds, it's not working, pairing.

I tried:

-dissconnecting them from the Bluetooth and pairing them again

-i tried leavinng it alone to charge

-pairing them again în the case(tap and holding them until the Green led started blinking, and after that started blinking Red and yeah it's still not working.

I'll attach a picture with the model number and so on

Screenshot_20200906_200231_com.samsung.accessory.popcornmgr.jpg

 

3 REPLIES 3
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You could try to factory reset the buds plus in the galaxy wearable app? But if that doesn't work you could call samsung and get them to take a look at it as they should have their 1 year warranty still. Hope this helps.
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I already tried to factor reset them, and it didn't workout. 

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Apprentice
talk to Samsung
Roger
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