Red light blinking

[dherrero]

Hi

I bought the samsung buds 3 pro one week ago and It seems I have joined the red blinking light team. After a workout in the gym when I put the right one in the cradle the red light starts to blink. No matter what I do. I have cleaned the contacts in the earphone and in the cradle and nothing works. I happeded the same yesterday but It ended up charning. But today is imposible. The earphones works right, but the right one doesnt charge

[johnz237]

Hi! Welcome to the Samsung Members community!

The red blinking light typically indicates a charging error.

Clean the charging contacts: You've already done this, but make sure to use a soft, lint-free cloth to remove any moisture or dirt from the charging terminals on both the earbuds and the case.

Reset the earbuds: Try resetting your earbuds. Place both earbuds in the charging case, close the lid, and wait for at least 10 seconds. Then, open the lid and check if the issue persists.

*Try using isopropyl alcohol (90% or more) to clean the connections on the case.

Last thing would be to contact customer support and get Samsung to help.

[dherrero]

Hi John

After searching for a solution many people told this is software problem related with the last firmaware update so I bought de android app budsClient and flashed a previous version and now Its charging ok. So I can confirm Its  firmware bug. Please talk with your fellows. I am a a firmware software developer too

[johnz237]

Hi! Please note that I am a customer, so I have no fellows to talk to. Thanks for the information; it will be useful.

[dherrero]

Ok John. In the end I flashed the latest version again and It is working well so It seems that flashing the device solves the problem  

[JAMES4578]

I recognise that your issue has been solved.   However on this site we do not generally recommend flashing software due to the risks involved (particularly for the not so technically minded) and would not provide instructions in the public realm.

[dherrero]

Hi James. You are right. It was a desperated solution because I didnt want to send the earphones back to samsung and wait one or two weeks. Probably It would be enought resetting the earphones but I didnt find other way to manage it. I don't mean to reset configuration using wear app but reset the device itself in the same way to reset a computer. I think that resetting the device to factory configuration just apply the default configuration but doesnt "turn off-turn on" the earphones

[rocojorge]

I'm having the same issue, and also the case stay blinking alone without the earphones inside, I have a problem with the blue one, I have tried everything to clean or restart them which I think I can't because it continues trolling me xd, I swear something as a normal user I can do

[shubhendr]

I'm too facing this issue. I exchanged them as well but still the same issue in 2nd pair of buds as well.

[dherrero]

In my case the problem was solved after flashing version YB3