Reading Messenger messages on Galaxy Watch 3

[Sneezles]

Hi - I have just got my Galaxy Watch 3, bluetooth version, and I have a setup problem. Although I can get it to notify me of a Messenger message, it tells me to open the message on my phone - it won't let me read the message on the watch. Help! WhatsApp seems to work fine, I can read messages and reply to them. I have set both Facebook and Messenger to send notifications to the watch in the Wearable app on my phone - what else do I need to do?

cheers!

[Trina165]

Having the same issue but in my case I used to be able to reply from my active 2 watch but that ability has vanished with the only option to open on phone. Like yourself, WhatsApp and text messages work fine but FB messenger I now can't even see the message let alone reply any more. Have tried to speak to live help but they're always busy. 

[HulkSmash · Accepted solution]

You have to turn on "message preview" in the settings in the messenger application on the phone in the notification and sounds option.

[Trina165]

I had message preview on. I ended up uninstalling then re installing messenger and I could both see and reply to the messages again. Thankfully.

[Sneezles]

Thank you! This seems to have worked. So far so good with the watch - just need to remember never to stray too far from a power socket!