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Original topic:

Rash from Galaxy Watch Active

(Topic created on: 17-04-2021 10:38 AM)
Zlwhtly
First Poster
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Wearables
I've been getting a rash on the underside of my wrist while wearing my Galaxy Watch Active. I first got it after around 1 week of wearing. Stopped to let the skin heal. Then it came back after only 1 day of wearing again. 
It goes very red and dry. It's also making my wrist smell slightly bad.
I never had this problem from my fitbit so I'm not sure what's going on. 
Anyone have any remedies or solutions to stop this from happening?

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4 REPLIES 4
digbick420
First Poster
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Wearables
Hi. I had this with rubber strap. It's your skin unable to breathe and the smell is from sweat. I've swapped to a steel wristband and no problems any more
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CarlH
Moderator
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Hi @Zlwhtly 

When you wear the Galaxy Watch Active for a long time or do a high-intensity exercise while wearing it, skin irritation may occur due to friction and pressure. If you are wearing your Galaxy Watch Active for a long time, remove the Galaxy Watch Active from your wrist and do not wear your Galaxy Watch Active for several hours.

  • Skin irritation may occur due to an allergy, environment factors, other factors, or when your skin is exposed to soap or sweat for long periods. In this case, stop using your Galaxy Watch Active and wait 2 or 3 days for the symptoms to ease. If the symptoms persist or worsen, immediately call your doctor.
  • Make sure your skin is dry before wearing your Galaxy Watch Active. If you wear a wet Galaxy Watch Active for a long time, your skin may be affected.
  • If you use your Galaxy Watch Active in the water, remove foreign materials from your skin and Galaxy Watch Active and dry them thoroughly to prevent the skin irritation.

• Do not use any accessories except the Galaxy Watch Active in the water.

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Henry3585
Explorer
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Alot of people get that rash of the watch strap is it the rubber strap or the leatger one
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ThomasJ
Explorer
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I had this with active 2 and watch 3. I have now changed from the original strap on watch 3.gone for a really nice metal one.
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