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Original topic:

promotional gifts

(Topic created on: 20/01/21 12:58)
gemini30
Apprentice
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Wearables
Bought Samsung galaxy S20 5g and supposed to recieve Samsung active watch. My claim was validated and watch apparently sent,contacted courier yodel and they had no record of this,contacted Samsung promotional team and they assured me was sent and gave me tracking number,contacted yodel yet again and tracking number didn't exist,back on to Samsung yet again who then gave me same tracking number but with DHL courier service. Package was due for delivery 4days prior to this. Now tracking number doesn't exist yet again. Beginning to regret sticking with Samsung now after being avid user since release of the S2,no loyalty to customers and definitely not upholding they're promotions.. absolute joke 
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7 REPLIES 7
AM4N
Navigator
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Wearables
Over a watch you no longer like Samsung? 😂

Anyways the issue here is the service Samsung uses. Me and thousands of others received our watches on time. so maybe due to Covid-19 there's a delay
peggz
First Poster
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Wearables
hi how do I claim this free promotion? I just purchased a phone and it said to claim it on this app
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gemini30
Apprentice
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Wearables
Well done you 👏
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kimmy31
First Poster
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Wearables
I also need to know how to claim 😩 did you find out?
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tambre77
Apprentice
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Wearables
depends on when you bought your phone?
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kimmy31
First Poster
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Wearables
ordered it start of January,got it today
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tambre77
Apprentice
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Wearables
go to samsungpromotions.claims/watch-active-offer to make your claim
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