02-10-2021 12:16 PM
Will not register the model number
02-10-2021 01:02 PM
02-10-2021 03:43 PM
02-10-2021 04:59 PM
Did you only try using the serial number from the box, @mingoo, or did you also check in the Settings for the full serial number to see if it matches the one on the box?
02-10-2021 05:22 PM
02-10-2021 06:17 PM
03-10-2021 12:42 PM
Tried with small case also.. same results.. nothing
03-10-2021 04:47 PM - last edited 03-10-2021 04:50 PM
@mingoo: I have removed your previous 2 messages, as the screenshots contained key identifiers of your watch, which shouldn't be shared publicly. I did notice from the screenshot provided that you had input the model number and serial numbers in the wrong way round, which is why you're getting an error message. The model number is SM-R890, while the serial is 11 characters long, beginning with 'R'.