14-03-2020 04:04 AM in
I am having a problem with the pace vs duration information on the samsung health app when running. For some reason it shows different numbers for pace and duration for a completed mile, which should not be possible. In the pic below you can see it says I ran a 10 minute 6 second pace, but that it took me 10 minutes and 40 seconds to complete (which makes no sense). I understand why the pace and duration are different for the partial mile (as I didn't finish it, so the pace I was running and the amount of time I spent doing so aren't the same number). Any information would be helpful! I am using the 42mm galaxy watch and the S9, both updated.
14-03-2020 07:02 AM in
They really are useless and not bothered. I have it on a 1:1 enquiry for 2 months now and they just keep saying they are looking into it.
To top it off did my first Marathon and the watch went from 100% battery to 14% after 1.5 hours. This meant I had to turn power saving on so i lost my run.
But... my mate had his Garmin watch which was brilliant. See below his splits. Exactly as you would expect each mile match.
Think I will just give up with Samsung.
Samsung S9 and Galaxy watch active fyi
07-04-2020 12:38 PM in
Is this a recent post? Do you know if it's been fixed? I'm having the same problem AND during my run I had a totally different number than the pace and duration shown on the app after my run.
07-04-2020 12:52 PM in
Yes just waiting on a answer from them as to when it will be fixed. Check out the other post I did with the same subject. I provided them with a Garmin example