07-09-2024 05:57 PM
this is a very frustrating issue.
Whenever I get a new android phone, whether it's Pixel or Samsung, it's a crapshoot if the Samsung Health app is going to show me oxygen level durations.
I had an old Samsung 10+ that would show me oxygen level durations, but my Pixel 6 Pro would not. When I upgraded to the Pixel Fold last year, it started showing me durations. Now I upgraded to the Pixel Fold 2 and durations are gone.
The data is there because I have both phones side by side and I can go back in history and see the durations on the original Fold but not the Fold 2.
I've checked the app versions, and they are exactly the same. The data is up in the cloud. It's just that the UI doesn't display durations in one phone vs the other.
I don't even know how to begin troubleshooting this.
07-09-2024 09:54 PM
I created a new Samsung Health Account and changed the account on the Ultra and synced the data from the watch to the new account.
Oxygen durations still not visible. So I don't think it's an account issue.
08-09-2024 01:10 PM
08-09-2024 03:21 PM
No. I get the oxygen readings just fine, though I suspect they aren't accurate while I sleep. I'm talking about the durations of when you drop below 90 percent. If you look under sleep where all the data is shown, including oxygen levels, it should show you durations below 90 percent in the oxygen graph.
A coworker of mine has a Samsung Flip phone and his doesn't show it either. So again, I don't think it's a phone/watch/account issue, but something about the software interacting with the hardware.
08-09-2024 04:17 PM - last edited 08-09-2024 04:18 PM
08-09-2024 06:12 PM
Nope. You are in the Oxygen Tile. You need to click on the Sleep Tile, and then scroll down to Oxygen. There is a graph and it will show similar information, excpet that it will tell you how long you were under 90 percent during the time period you were alseep.
Below is the same day on two different phones. On my work phone (Pixel Pro 7) and my friend's Samsung Flip phone it's also missing.